岗位职责
1.为顾客提供热情周到的接待,有效率的登记入住,陪同客人到客房。Creating a warm and welcoming arrival for guests, ensuring an effective and efficient check-in and escort to the guest room.
2. 为客人提供热情周到的服务,回答客人的问题,提供信息等。Ensuring a memorable guest stay by giving caring and courteous guest services, providing information, responding to problems, and dealing with guests in a friendly and ever-hospitable manner.
3.快速有效的退房手续,确保顾客满意的离开。Facilitate a quick and efficient departure by ensuring that all guests leave happy with their stay.
4.负责管理礼宾 礼宾台,行李员及处理,Leading the Concierge, Bell Desk, and Valet, monitoring performance, providing guidance and make decisions.
补充说明
同上