岗位职责
to maximise revenue and achieve pre-determined targets, ute activities outlined by events sales projects and programs.
为开展相关的销售活动提供行政上的支持,以助达到既定目标和实现收入最大化。
1、ensures that the relevant information of all allocated accounts is being d regularly in the record or electronic database system.
确保所有被分配的任务的有关帐目数据被经常地更新记录于电子的数据库系统。
2、in the absence of the associate director of sales / sales manager / sales utive, responds to all telephone calls or inquiries, ensures information / messages are accurately received and relayed to the managers concerned in a timely manner.
当销售部副总监/ 销售部副经理 / 销售主管不在时,能回应所有的电话或者咨询, 确定数据 / 信息被正确地及时得到传递。
3、follows up sales leads whenever required or assigned by the sales managers/ utives.
任何时候都需要跟进处理销售经理分派下来的任务。
4、prepares, compiles and distributes the weekly / monthly reports in a timely manner.
及时地准备, 编译而且分发给每人每周 / 每月的报告。
5、ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.
经过电话联络和书面的沟通直接销售,间接提高的曝光率。
6、ensures the activities / events log book is being accurately maintained.
确保特殊活动 / 事件被正确地记录,与保存。
7、assists in the compilation of market surveys and competitor researches report.
帮助进行市场调查,编辑对竞争者进行研究的报告。
补充说明
1、attends and contributes to all meetings as required.
当有需要时叁加而且成为该会议的主导因素
2、handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback a prompt follow up.
处理客人和职员询问,以彬彬有礼而有效率的形式, 报告投诉或问题如果没有立即的解决能被发现, 当向上级汇报并跟踪结果。
3、is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules &ampampampampampampampampampampampampampampampampampampampampampampamp regulations established in the employee handbook and the hotel’s policies concerning fire, hygiene and health &ampampampampampampampampampampampampampampampampampampampampampampamp safety.
在职员和劳资关系的法令立法中是明确的,关于火灾、卫生保健和健康、安全等已经理解而且严格地黏附在员工手册和的政策文件中。
4、ensures high standards of personal presentation &ampampampampampampampampampampampampampampampampampampampampampampamp grooming.
确保个人行为与仪容仪表的高标准。
5、maintains positive guest and colleague interactions with good working relationships.
维持积极的客人和同事之间好的工作关系与互动。
6、responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company.
任何合理的工作需求都应得到回应,特别是、工业和公司政策变化时。
7、performs related duties and special projects as assigned by the sales department.
切实履行销售部所分配的任务和其它特别的销售计划。