岗位职责
恭候客人来店并为他们介绍和推荐的促销产品
- Greets guest at the table promptly after their arrival and informs them of specials and promotional menu, makes suggestions and answers questions regarding food, beverages and service.
为客人店单并及时地传递到相关部门,如厨房或酒吧
- Takes food and beverage orders from guests written and relays the order to kitchen staff and bartender as appropriate.
根据客人的要求及时跟进并在任何时候提供友好和关怀的服务
- Processes guests&ampampampampampampampampampampampampampampampamp#039 orders in a timely manner whilst verifying that all items are prepared according to guests&ampampampampampampampampampampampampampampampamp#039 requests and standards, offering a friendly and caring service at all time.
保持谨慎的注视,确保顾客满意我们的食物和服务。
- Keeps a discreet eye on the guests to ensure they are satisfied with the food and service, anticipates and responds to any additional requests and to determine when the course/meal has been completed.
按照的标准为顾客出示他们的帐单并及时交纳至收银员处,同时把帐单底单,信用卡底单或,找续送还给顾客
- Presents the check to the guests according to the outlet standards. Upon acceptance of payment, refers checks and payment to the cashier for closing. Returns the copy of the closed check, credit card slip or change to the guests, as appropriate.
补充说明
高中毕业或同等学历,专业优先 - High School Graduate or equivalent, preferably with a specialization in Hotel/Restaurant
两年以上国际五星级相等职位管理经验
- 2 years experience in a similar position at international 5 star hotel